Account and data deletion
Use this page to request deletion of your Progrr account and associated data, even if you no longer have the app installed.
Request deletion without the app
Email us from the address registered to your Progrr account. Include your business name and registered email address, and use the subject “Progrr account deletion request”. We may verify ownership before processing the request.
Request deletion by email: support@progrr.ioDelete from the app
Sign in to Progrr, open the menu, select Business Profile, scroll to Delete account, and follow the confirmation steps. If a store subscription is active, cancel it in the store first.
What is deleted
The business account, business profile, services, staff and availability, appointments, business-customer links, reviews and responses stored with appointments, notifications, support conversations, settings, analytics records, and uploaded branding media.
What may be retained
The active-system data listed above is deleted when a verified request is completed. Billing and transaction records may be retained separately for the period required by law or while needed for security, fraud prevention, or dispute resolution. Shared customer accounts and records controlled by another business are not deleted with this business account. Backups and provider records may expire separately from the active system.
Do not send passwords, authentication codes, or payment-card details.