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Customer management and visit history

Keep customer details, future appointments, visit history and payment status together so the business has the relevant context before every service.

Bookings create customer records. A customer card brings together their details, upcoming appointments and visit history so you can prepare for the next visit.

Common questions

Can I identify customers who are due to return?

Yes. Set a recommended return interval for a service. Progrr highlights overdue customers and lets you prepare a WhatsApp message; it never sends that message automatically.

Related capabilities

Appointment scheduling and calendar

Offer only valid times based on service duration, working hours, breaks, time off and blocked periods, then manage every appointment from one clear calendar.

Forms and customer documents

Create a reusable form once, assign it to several services and collect required answers, downloadable documents or completed files as part of the booking flow.

Payments, income and expenses

Record full or partial payments, follow outstanding balances and manage paid, planned or recurring expenses. Your records feed revenue and estimated profitability reports.

Verified customer reviews

Request feedback after an eligible completed appointment, prevent duplicate submissions, respond as the business and report content for moderation when necessary.

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