Customer waitlist
Let customers request an earlier opening for a relevant service, keep the request under their control and notify them when suitable availability appears.
Common questions
When does a customer on the waitlist hear from Progrr?
When a suitable time becomes available, Progrr can email the customer according to the waitlist request and notification preferences.
Does a waitlist notification guarantee a booking?
No. The customer still needs to complete a booking, and someone else may book the time first. A notification does not reserve it.
Related capabilities
Appointment scheduling and calendar
Offer only valid times based on service duration, working hours, breaks, time off and blocked periods, then manage every appointment from one clear calendar.
Services, prices and availability
Define services, duration, price, working days and booking rules so customers see the right service information and only genuinely available times.
Follow-ups and notifications
Follow pending approvals and daily tasks from the dashboard, identify return-visit opportunities in Customers, and manage messages about bookings, waitlists and reviews.
Customer management and visit history
Keep customer details, future appointments, visit history and payment status together so the business has the relevant context before every service.